Terms of service

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Provider and scope

These terms govern Forge QA, operated by shoplab GmbH, Benzstraße 8, 85551 Kirchheim bei München, Germany. [State whether the service is offered to businesses only].

Accounts and verification

The workspace owner confirms their identity through Stripe and is responsible for every website the workspace tests. You may only test websites you own or are authorized to test.

Acceptable use

[Prohibited uses, e.g. load or security testing without permission, bypassing CAPTCHAs or access controls, targeting third-party sites]. We may suspend workspaces that break these rules.

Plans, usage and billing

Plans are billed monthly in EUR through Stripe. A test run is one saved test in one browser, up to five minutes. Overage is charged only if the workspace owner opts in and sets a spending cap. Upgrades and added capacity apply immediately and are prorated; downgrades take effect at the next billing period. [Tax and VAT terms].

Trial and cancellation

New workspaces get a 7-day trial with 100 runs. You can cancel anytime in the billing portal; the plan runs until the end of the paid period. [Refund policy].

Support access

Support staff can access only the tests you share, for the time you allow, and their changes require your approval.

Your data

You keep ownership of your tests and evidence. See the privacy policy. [Data processing agreement reference].

Availability and liability

[Availability commitment (no SLA unless agreed), limitation of liability, warranty]

Changes and governing law

[How changes are announced, governing law and place of jurisdiction]